Privacy Policy

Privacy Policy
Clip Happens – In-Home Paw-dicure Services for Felines and Canines

Last updated:  January 15, 2026
Clip Happens (our) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit cliphappensinkimberley.ca or book our in-home services in Kimberley, British Columbia and surrounding areas.
What Information We Collect
When you use our website or book a service, we may collect the following personal information:

• Client name

• Pet name(s) and details on their pet

• Email address 

• Phone number

• Home address (for in-home services)

• Appointment and service details

• Signed service agreements

• Preferred method of contact (email, phone, or text)

We do not collect or store credit card or banking information. Payments are accepted by cash or e-transfer only.

How We Use Your Information
We collect personal information only for purposes related to providing our services, including:

• Scheduling and providing in-home paw-dicure services

• Communicating about appointments or service updates

• Maintaining service records and agreements

• Following up for future services, if you’ve chosen to be contacted

• Improving our customer service and business operations

Your information is never used for purposes beyond these.
How We Communicate With You
If you provide your contact information, we may contact you by email, phone, or text message for:

• Appointment confirmations or changes

• Service follow-ups

• Future service reminders

You may request at any time to limit or stop non-essential communications.

Sharing of Information
Clip Happens does not sell, rent, or trade your personal information.
We will only share information if required by law or if necessary to protect the rights, safety, or property of our business, clients, or others.

How We Store and Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Client information and signed agreements are stored securely and accessed only when necessary for business purposes.
While no system is 100% secure, we do our best to keep your information safe.

Website Hosting and Forms
Our website is hosted on Wix. When you submit a form on our site, the information is used solely for booking and communication related to our services. Wix may collect limited technical information (such as cookies or IP addresses) in accordance with their own privacy practices.
Your Rights
You have the right to:

• Request access to your personal information

• Ask for corrections to inaccurate information

• Withdraw consent for future contact

To make a request, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Clip Happens – In-Home Paw-dicure Services for Felines and Canines
Kimberley, British Columbia
📧 maxwell.pothier000@gmail.com
📞 780-932-9764

Thanks for trusting Clip Happens with both your pets and your personal information. We promise to treat each with care, respect, and a whole lot of compassion—paws and privacy included!